Shipping & Delivery Policy
At Wonder Creative Studio, we provide digital services, and the delivery process for each service is outlined below:
Delivery Process
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Project Timeline:
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The project timeline is mutually agreed upon during the proposal phase and will depend on the scope of the project.
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File Delivery:
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All deliverables will be shared digitally via secure links, email, or through our client portal on GoHighLevel.
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For web and app projects, delivery includes live deployment on your server or hosting platform.
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Revisions:
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Revisions, if included in the package, will be delivered within 3-5 business days of receiving your feedback.
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Final Handover:
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Once the project is approved, all files, credentials, and assets will be provided to you.
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Ensure the final files are downloaded within 30 days, as temporary access links may expire.
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Shipping for Physical Items (If Applicable):
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For any physical marketing or promotional materials (if part of the project), shipping details, costs, and timelines will be shared upon order confirmation.
Delays in Delivery:
We strive to meet deadlines but cannot be held responsible for delays caused by incomplete inputs, late approvals, or third-party dependencies.